Please always attach a link to your website so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you provide us the link.
I noticed that you do not have the newest version of Betheme.
Please, update it and check if the issue still appears.
From version 20 you can update the theme from the dashboard of your WordPress, in the BeTheme tab. Just register the license, and you will be able to update the theme, install newest plugins and import pre-built websites with sliders. We are not including rev-sliders and plugin updates in the theme package.
Comments
Hi,
Please always attach a link to your website so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you provide us the link.
thanks
Hello,
I noticed that you do not have the newest version of Betheme.
Please, update it and check if the issue still appears.
From version 20 you can update the theme from the dashboard of your WordPress, in the BeTheme tab. Just register the license, and you will be able to update the theme, install newest plugins and import pre-built websites with sliders. We are not including rev-sliders and plugin updates in the theme package.
Thanks
Hi,
I have updated to the latest version but it hasn't changed.
I noticed that if I enter the site in administrative mode and browse it, it works.
But I can't understand why it doesn't work in normal mode.
Thanks
I have visited your website, and everything looks fine to me.
Can you explain to me what wrong is happening, please?
It would be great if you attach a screenshot showing your issue.
Are there any steps to reproduce?
Thanks