Nothing really works
Hi! I downloaded the pre-build website ECOFOOD but I ran in to a lot of problems trying to customize it:(
- I can´t edit the revolution slider. The screen goes black when I choose to edit the slide.
- I can´t deactivate the revolution slider on the home page.
- Pictures etc on the home page goes missing when I edit.
Regards Joachim
Comments
Hi,
Please always attach a link to your website so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you provide us the link.
Moreover, please, check the following video tutorial, and be sure that you made all steps correctly.
https://support.muffingroup.com/video-tutorials/how-to-import-pre-built-websites/
thanks
the website is poga.se
no it´s spinola.se.....sorry for that:)
Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
Thanks
Hello,
Your PHP version is really old, it's 5.6, when we (and wordpress) use the 8.0 version right now.
Can you contact your hosting provider and ask him about increasing it to at least 7? (8.0 will be the best case)
thanks
Great, thanks a lot
When I try to edit the slider (revolution) that comes with the pre-built website the screen just turns dark. It´s the same no matter what pre-built site I´m using. I´ve updated the PHP version to 7.4 by the way.
Any idea why this is happening?
So, I cannot log-in with these credentials you sent - you changed them.
But please tell me, is your website hosted by Siteground?
There was an issue with that hosting which can be easily solved with that tutorial:
Thanks
1) I entered the slider and I can edit it properly, did you solve it?
2) You do not have any slider set on your homepage, or do I understand something?
3) I changed that Ma'am on homepage successfuly, see the screen:
Thanks