Video not running
https://hb-stahlbau.de/leistungen/
I built the website in 2019 and included a video in the "services" section (via revolution slider), which worked great. Now it does not work anymore. I have not changed anything on the page and the video file. Possible that it is due to automatic updates, I noticed it when checking the page? Can you help me please?
Comments
Hello,
Are you able to upload this video once again, select it in the slider options, and check if it works then?
You can also, turn off all of the plugins, refresh your cache, and check if it works then.
Thanks
I renamed and re-uploaded the exact same video. Unfortunately it still does not work.?
Did you try to disable all of the plugins except Slider Revolution?
If yes, please, send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
Thanks
I have sent a private message with the access data.
Hello,
It looks like your slider is not created correctly - I downloaded the slider from pre-built website which was using the video module and after replacing our video with yours, then it works fine.
See the page:
thanks
I looked at the page and see only a picture with forest without video. Nothing moves for me at https://hb-stahlbau.de/mufsup/?
Strange, with the other PC it works fine. Then there must be something wrong with my workstation settings. Thanks first of all for the help.
Maybe some browser extensions are causing this issue. Please, try to disable all of them, and check if this issue still appears.
Did you tired to open your website on other browsers?
You can also check if you have this problem in incognito mode.
Thanks