Revolutions Slider stopped working + updates won't run
Hi,
I've tried to run the updates today for my BeTheme website. And as I did so, everything kept coming up saying it had failed, that there are no files etc. I'm completely at my wits end as I need to hand off the website to my client tomorrow (was going to be today but now no longer can do that).
PLEASE can you explain what is going on with your theme as I have NEVER experienced so many issues with such a simple site - and have built hundreds of sites...
- Revolution slider won't update (says it's activated but needs an update)
- LayerSlider won't update
- BeTheme won't update
Please help me fix this ASAP. Our URL is mandmlocksmiths.co.uk.
Thanks.
Comments
Hey,
this message (the package contain no files) could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest
If you see (on our license manager) that your license key is registered on a single domain, then please disable all of the plugins and deregister that license key (through the BeTheme -> Dashboard)
After that, get into the license manager once more, if the license key is still claimed - deregister it, if it’s not, register it again on your domain (through the BeTheme -> Dashboard) and try to update your theme/plugins couple of times (usually it pass after 2-3 attempts) - remember, all of the plugins have to be disabled.
thanks