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Themeforest notifications

MartinL-CZMartinL-CZ
in Updates & Changelog

Hello, I have purchased a lot of licenses, but I do not receive notifications from Themeforest about new versions, even though I have notifications turned on: https://prnt.sc/z2picd

Is it possible that notifications are turned off on your side?

Best regards, Martin

Comments

  • MartinL-CZMartinL-CZ

    An addition: for all other items purchased on Themeforest, my notifications work.

    Martin

  • PabloPablo

    Hello,

    On the themeforest, you will be able to download the latest version of the theme, always.

    Also, themeforest is not managed by us, so we are not able to do anything in that case, you would have to contact the themeforest support team about that.

    If you want to see, if your theme is outdated, you can do that on the BeTheme dashboard, if it will be out of date, you will se the button "Update" right there:

    obraz.png

    Thanks

    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • MartinL-CZMartinL-CZ

    Hello Pablo,

    thank you for answer. I know how to update the theme, I would just welcome email notifications, as is the case with all other themes and plugins from Themeforest.

    Best regards, Martin

  • PhilPhil

    Hello,

    Sorry, but as @Pablo mentioned, ThemeForest is not managed by us, so we cannot do anything in that case.

    But if you have any other. Betheme related questions, feel free to ask. ?


    Thanks

    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
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