Theme & plugins won't update/install - empty folders
Hi All,
I can't update theme and plugins. Info: "An error occurred while updating Betheme: The package could not be installed. The package contains no files." The same with plugins from Betheme pack.
Screen attached. :(
Can you help?
Comments
Hey,
This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest
If you see (on our license manager) that your license key is registered on a single domain, then please disable all of the plugins and deregister that license key (through the BeTheme -> Dashboard)
After that, get into the license manager once more. If the license key is still claimed - deregister it, if it’s not, register it again on your domain (through the BeTheme -> Dashboard) and try to update your theme/plugins couple of times (usually it pass after 2-3 attempts) - remember, all of the plugins have to be disabled.
Thanks
Shame on me. Sorry. Licensed was registered for test domain. Now all is good, thank you!