Failed installing some plugins and importing demo
Hello, i couldn't install these plugins: BeTheme Header Builder and WPBakery Page Builder. it says "The package could not be installed. No valid plugins were found."
and also when i try to import demo it says
"Sorry, there has been an error.
This does not appear to be a WXR file, missing/invalid WXR version number"
Comments
Hey,
this message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest
If you see (on our license manager) that your license key is registered on a single domain, then please disable all of the plugins and deregister that license key (through the BeTheme -> Dashboard).
After that, get into the license manager once more, if the license key is still claimed - deregister it, if it’s not, register it again on your domain (through the BeTheme -> Dashboard) and try to update your theme/plugins couple of times (usually it pass after 2-3 attempts) - remember, all of the plugins have to be disabled.
thanks
I tried that many times but doesn't help.. the same problem happen, and the license just used once
I couldn't install these plugins: BeTheme Header Builder and WPBakery Page Builder. it says "The package could not be installed. No valid plugins were found."
Can you tell me where you try to update these plugins? Because you should update them through Betheme -> Install plugins. As shown as in the following video tutorial:
https://support.muffingroup.com/video-tutorials/how-to-install-and-update-bundled-plugins/
Sorry, there has been an error.This does not appear to be a WXR file, missing/invalid WXR version number
It may seem that there is an issue with your server settings.
Please, contact your hosting provider and ask them about this error.
Thanks
There's no errors with server dear.. and i am trying to install the plugins not update them.. it's the first time using the theme..
and the problem also happen with demo import not only with installing plugins.. seems to be a problem with the license or something, i don't know.
I enabled debugging and got this warning
If you can take a login credentials and check this error please
I found that it installs the demos that work by Muffin builder only.. but the demos that work by elementor or both elementor and muffin doesn't import and through the error
Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
Thanks