Pre Built Websites can't be imported anymore

LukasEhl

Hello,

when I try to load pre-built websites, I can complete the process but nothing happens after loading the data. I am redirected to a blank page (the confirmation message does not appear). The data previously present on the site is deleted, but the new pre-built theme is not applied.

I have installed a pre-built theme before and it worked fine. 

Thank you + best regards!

Phil

Hello,

Can you tell me what version of Betheme and WP do you have, please?

Also, please, be sure that you have activated only the required plugins for that pre-built website.

Thanks

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LukasEhl

Betheme: Version 22

Wordpress: 5.6.1

yes, I have only activated the required plugins

Phil

Please share with us your PHPINFO file. It's really necessary right now.

If you do not know how to do it, please check this topic:

https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/

Thanks

Learn more: Video Tutorials | How To | FAQ Vote on what comes next