socials not working
Good day,
I have added facebook socials in the theme options > Socials > General and it works on desktop but not on mobile keeps telling me link is broken
Good day,
I have added facebook socials in the theme options > Socials > General and it works on desktop but not on mobile keeps telling me link is broken
Comments
Hello,
Are you sure that you placed the correct URL?
Because I was not able to open the link on desktop too.
Can you also send me a link to your Facebook page?
Thanks
im not sure how you arent able to open it on desktop sins it works on multiple desktop devices on my side
here is the link to the facebook page: https://www.facebook.com/drawingfromobservation/ i took this link from socials in the theme options
This is happening when I try to visit your FB page:
My colleague tried to visit it too with the same result.
I also tried to find your page manually on FB but without success.
Can you check if everything is fine with your FB page?
Best regards
The page does deffinitly exist, so i am not sure why you can't find it. Image above is from desktop and below is mobile
but for some reason the link that i used in Socials only opens on desktop and not mobile so if you tel me the link dont work on desktop, then im not sure how you attempted to click on the link sins it opens on our end (5 different desktop pc's) and we have other clients that also have facebook pages and those links do work (not only desktop but mobile asswell).
but dont worry i will get this sorted in another way sins you cant help
P.S. it took me 10min to find the page on mobile
Please, check if your FB does not have country restrictions.
https://www.facebook.com/help/778445532225441
I could not even find it in Google search.
The only option I recommend you for now is to turn off all of the plugins and check if the link on mobile works then.
Thanks