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WPBakery Page Builder Issue

On our website,  We have installed Bethemes and along with the theme we have using the theme's default WPBakery Page Builder plugin. We have already enabled the wp page builder Role manager on both Pages and products and It was working fine before but recently we found, the page builder content is not working on the product page but it is working on other Pages like Homepage, contact us, etc. 

On the plugin side, there is an update needed for the "WPBakery Page Builder" but once I installed the plugin the installation went fail(screenshot attached) and the website went to break(screenshot attached). Can you guys please advise asap and help us to fix the issue.

example product page: The page builder content is missing on this page, actually, it should look like the below attached image (original-product-page.png).



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