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Slider Revolution Plugin Not Updating

I am getting the following error when trying to update the plugin.

And, this is now preventing the site from displaying properly. It does not recognize Slider Revolution at all which appears on my homepage.

Updating Plugin: Slider Revolution

Downloading update from https://api.muffingroup.com/plugins/download.php?code=38e7e80a-f757-43e0-8343-00ea51f1d9ef&plugin=revslider

Unpacking the update…

Installing the latest version…

The package could not be installed. The package contains no files.

Plugin update failed.

TGMPA v2.6.1

Return to Required Plugins Installer

Comments

  • Hey,

    This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest.

    If you see (on our license manager) that your license key is registered on a single domain, then please disable all of the plugins and deregister that license key (through the BeTheme -> Dashboard).

    After that, get into the license manager once more. If the license key is still claimed - deregister it. If it’s not, register it again on your domain (through the BeTheme -> Dashboard) and try to update your theme/plugins couple of times (usually it pass after 2-3 attempts) - remember, all of the plugins have to be disabled.

    Thanks

  • Thank you. I wanted to report back in case anyone else had a similar issue. Once I checked the license registration I realized the domain it was registered to was my temporary domain I had used prior to going live. Once I assigned the actual domain to the site the updates stopped working.

    The solution was simply to deregister and reregister the theme.

    Thanks for your help!

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