elements disappear

boehm-produktion

no new elements can be added to one of my pages with the muffin builder. After saving, the elements are gone again.

www.alpenfilmfestival.de/termine

I would like to set further dates here, although these can be copied but are gone after saving

I need urgently help for that

Best Stefan

Phil

Hello,

Please share with us your PHPINFO file. It's really necessary right now.

If you do not know how to do it, please check this topic:

https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/

Thanks

Learn more: Video Tutorials | How To | FAQ Vote on what comes next

boehm-produktion

http://www.alpenfilmfestival.de/phpinfo.php

Phil

Please, turn off all of the plugins, refresh your cache, and check if this issue still appears.

Moreover, if you are using a child theme, please, switch to parent, and recheck it.

Thanks

Learn more: Video Tutorials | How To | FAQ Vote on what comes next

boehm-produktion

unfortunately the elements are still disappearing

This is the page

http://alpenfilmfestival.de/termine

When I copy a new appointment with muffin builder, it disappears after saving or is probably not saved.

Thanks

Stefan

Phil

Please, contact your hosting provider, and ask them to increase the max input vars Master Value to 10000.

If after that, the issue will persist, please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

Notice!

Please attach a link to this forum discussion.

Thanks

Learn more: Video Tutorials | How To | FAQ Vote on what comes next

Phil

Sorry, but I cannot see the issue you are describing.

I have created a new Page named MuffTest, added a section with text, and everything updated and is working fine.

I also added a section to the bottom of the home page with text (MuffTest), and it updated too.

If you still have this issue, please, try to use a different browser or different device, and let me know if it works then.

Thanks

Learn more: Video Tutorials | How To | FAQ Vote on what comes next

boehm-produktion

please try to add a new row on the Termine page,

whenever I add something here it is not saved and visible

Phil

Your server configuration does not match the ones from your PHPINFO.

Please, contact your hosting provider again, and tell them about it. Without increasing these values, the problem with adding the content on your website will remain.

Best regards

Learn more: Video Tutorials | How To | FAQ Vote on what comes next

boehm-produktion

wonderful, that was the problem!

My provider has changed something and now it works

Thanks

Stefan