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Hi I use Herbal theme.but it conflicts to ultimate memebr

Hi SUpport,

I use herbal themes on my website. I use ultimate member. When a new user registered, it won't send an email to the user.1. I tested by using check email and log. It shows sent an email by wp. 2.I used SMTP as well. It sent an email.

3.I switched to another theme (default theme), not the child one, then I found wp sent an email to user, users can receive an email straight away after they registed.

So I guess because the child theme conflicts with ULtimate member?

Can you help me, please?

Thank you

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