Mobile View not working

JpegA

Hello.

I am building a mobile view for the website and it seems to not be working as intended?

I have a full desktop and tablet view made and it looks ok. but as soon as i get into the mobile section of the site it starts getting issues. i have a section selected to be hidden on desktop and tablet but it keeps showing(on desktop) up after i add a few elements to it. i have tried remaking the complete thing but the issue keeps on poping up.

here is the link to the website if it helps. http://www.furleycelebrations.com/

the bottom bit that is in the middle is supposed to be the mobile view but as i said above it keeps showing up.

please help.

regards

JpegA

Not sure if this is relevant information or not but even if i set the mobile view to "hide" it still shows it as if nothing happened

Phil

Hello,

Can you point what section you are talking about, please?

Because I have visited your website, and the section that has the option "Hide on mobile", is working and do not show on the mobile display.

Thanks

Learn more: Video Tutorials | How To | FAQ Vote on what comes next

JpegA

Hello this section here: https://snipboard.io/F5Ik6j.jpg

as shown here it is set to be hidden in desktop and tablet but its showing: https://snipboard.io/GWag9M.jpg

JpegA

I've tried doing another subpage like this and it seems like whenever i go above a certant number of sections in the mobile view it starts doing this

Phil

Please share with us your PHPINFO file. It's really necessary right now.

If you do not know how to do it, please check this topic:

https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/

Thanks

Learn more: Video Tutorials | How To | FAQ Vote on what comes next

JpegA

All done. here it is: http://furleycelebrations.com/phpinfo.php

JpegA

I tried on the Partners page to move all partners (mobile view) in to seperate sections an it fixed some of them but some are still bugged out... and then in the actuall mobile view the same ones that got fixed are not displaying...

Phil

As you can see on the following screenshot, you have a low max input time and max input vars.

Please, contact your hosting provider to increase these two values:

• max input time to at least 180
• max input vars to at least 5000

Thanks

Learn more: Video Tutorials | How To | FAQ Vote on what comes next

JpegA

https://forum.muffingroup.com/betheme/discussion/comment/196942#Comment_196942

Hello. I have contacted them and they have changed the values to what's recommended above but the issue persists sadly.

anything else i can do ?

Phil

Please, turn off all of the plugins, resave this page, refresh the cache, and check if this issue still appears.

If this will not help, please, send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.

Notice!

Please attach a link to this forum discussion.

Thanks

Learn more: Video Tutorials | How To | FAQ Vote on what comes next

JpegA

Hello. I've tried to disable the plugins.remove cache etc and the issue is still present on my end. i will fill out the form with admin details

Phil

I have selected the Responsive Visibility Hide on Desktop & Tablet, saved changes, updated the page, and everything seems to work.

Thanks

Learn more: Video Tutorials | How To | FAQ Vote on what comes next

JpegA

https://forum.muffingroup.com/betheme/discussion/comment/196982#Comment_196982

Hello. Thank you for the help.

I do not understand though ive turned that on and off multiple times trying to figure out what is happening and i did not work.

appologies for wasting you time.

Cheers

Phil

Do not apologize, and I am happy I could help you ?.

If you will notice this or another issue again, please, let me know.

Best regards

Learn more: Video Tutorials | How To | FAQ Vote on what comes next