Licence conflict
Hi,
I use betheme a lot and really enjoy your work, thank you but i have a conflict with some of our licences :
(envato account : narrativeparis - 12 licences bought)
I have a licensing problem with several sites that no longer exist or whose server has changed without unregistering the license. I have a total of 12 betheme licenses. Here are the ones that pose have not been deactivated and that I cannot reactivate on the new site concerned after server migration :
***** is for https://www.groupeafp.com/ (but already on the https://groupad.cluster030.hosting.ovh.net but it the same web site only the dev url)
you can check the redirection : https://groupad.cluster030.hosting.ovh.net
Another licence is used with http://urgence-mediation.fr/ This website doesn't exist anymore and has been delete without deregister the licence.
same problem with https://medicys-consommation.fr/ This website doesn't exist anymore (but no licence deregister) and has been redirect to medicys.fr
The last conflict licence is on https://inhj.fr/ wich became the website https://incj.fr/ after a server migration but i did'nt deregister the old one and now cannot use the licence **** used on this same website (just move fro a server to another)
I need help from you to deregister thoses licences in order to use them with the website they belong to.
There is absolutely no scam. i use 1 licence for 1 website.
thank you for your help.
Jimmy Lambert
Comments
solved!
i found a solution with other topics in the forum.
thank you.
can you please erase this post. thanks
Hello,
I am glad that you solved your issue. ?
But be aware that you should not share your license key on the forum because other people can see it. If we need your license key, we will ask you to send them to us through the contact form. I have edited your post so nobody will see your license key. ?
Best regards
thank you Phil !
best regards