Support Center Visit Demo License manager Buy @ envato

Update outdated version

ntshortness05ntshortness05
in Theme support

I recently inherited a website that was running on a theme version released beginning of 2017. It has never been updated from that time. With the latest release on the 7th of April, the theme is now not functioning properly, more specific the revolution slider. The developer of this website has no access to the licence code for updates and he no longer works for the person I took this over from. I have bought the latest theme version download and want to know if I install and activate the new theme if it will fix the issue?

Comments

  • PhilPhil

    Hello,

    Installing a fresh version of Betheme may fix your issue, but I cannot assure you that.

    Before doing it, please, do a backup of your website with the Duplicator plugin, install a new theme, and if the issue persists, please, send us a link to your website so I could take a closer look at it.


    Thanks

    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
Sign In or Register to comment.
This website uses cookies

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Neccessary

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Analytics & Performance

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Marketing

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This means that cookies which are categorized as necessary, are processed based on GDPR Art. 6 (1) (f). All other cookies, meaning those from the categories preferences and marketing, are processed based on GDPR Art. 6 (1) (a) GDPR.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Please state your consent ID and date when you contact us regarding your consent.