Theme won't update
I'm trying to update the theme and im getting this error? How do I fix this???
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The update process is starting. This process may take a while on some hosts, so please be patient.
Enabling Maintenance mode…
Updating Theme Betheme (1/1)
Downloading update from https://api.muffingroup.com/theme/download.php?code=9912faf3-c19e-4334-a556-c9485285f96b…
Unpacking the update…
Installing the latest version…
Theme update failed.
An error occurred while updating Betheme: The package could not be installed. The package contains no files.
Comments
Hey,
This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest.
If you see (on our license manager) that your license key is registered on a single domain, then please disable all of the plugins and deregister that license key (through the BeTheme -> Dashboard).
After that, get into the license manager once more. If the license key is still claimed - deregister it. If it’s not, register it again on your domain (through the BeTheme -> Dashboard) and try to update your theme/plugins a couple of times (usually it pass after 2-3 attempts) - remember, all of the plugins have to be disabled.
Thanks
I'm having the same issue and my theme is registered. Please advise.
Hello @mediaSynth,
Can you describe your issue in more details, please?
When this issue appears?
Did you follow all steps from my previous message?
Best regards