Can not get domain name.

yle_fujiko

Hi,

I cant install a Pre-Built website.

I get the error message: Can not get domain name.

Phil

Hello,

Please, deregister your license key, register it again, and check if this issue still appears.

You can also try to turn off all of the plugins and check if it works then.

Thanks

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werderswindon

I have same problem. I tried deregistering and reregistering.

I also deactivated all plugins and tried it but still no good

yle_fujiko

I deregistered the license and reactivated immediately. I then checked the active licenses but the site is not listed.

yle_fujiko

this is my System Status

Phil

Please send us WordPress dashboard access, Envato username and license key privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.

Notice!

Please attach a link to this forum discussion.

Thanks

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Netzservice15

Have the same problem since yesterday.

Phil

Hello @Netzservice15,

Did you try to deregister and register your license key?

If yes, please send us WordPress dashboard access, Envato username, and license key privately through the contact form, which is on the right side http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.

Notice!

Please attach a link to this forum discussion.

Thanks

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Phil

You have a low max input time value, and it was the source of the problem.

I was able to import the EcoFood pre-built website only because I did it in parts. To prevent future issues with it, please, contact your hosting provider, and ask them to increase this value to at least 180.

Thanks

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