UNABLE TO SAVE !
Please help! About a month ago my muffin builder started causing problems to my safety certificate. This is rectified but I now cannot save any updates I make and it is frustrating! I tried disabling plugins one at a time in case there was a clash but nothing worked. I contacted my host provider and increase PHP vars but again it made no difference. It is clear that the problem lies with the builder which I sadly cannot change as it is integrated into the theme! PLEASE ADVISE WHAT I NEED TO DO and/or whether muffin has issued updates which I have possibly missed...
Comments
Hello,
Please share with us your PHPINFO file. It's really necessary right now.
If you do not know how to do it, please check this topic:
https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/
Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before you provide us the link.
It is always a good idea to also attach a screenshot showing your issue.
Thanks
Thanks for the prompt response...my site is https://stcski.com/
As for the PHP...i am not so familiar with the topic and by checking on my Cpanel I have a few options that refer to PHP not sure where to go! Can you help?
You should follow the steps from the link I provided before and log in to your FTP.
Please, check the following video tutorial on how to do this.
https://www.youtube.com/watch?v=adxmlHDim6c
https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/
Thanks