Trouble Updating Revolution Slider from Betheme
Hi,
We have an issue updating Revolution Slider from Be Theme Installed Plugin Page:
as per screen below:
When hitting update we receive this error message, which clearly indicates the problem is located on your servers.
Downloading update from https://api.muffingroup.com/plugins/download.php?code=ee796e67-0e95-4e98-b886-1cf374d8550b&plugin=revslider…
Unpacking the update…
Installing the latest version…
The package could not be installed. The package contains no files.
Plugin update failed.
TGMPA v2.6.1
Return to Required Plugins Installer [Links visible only for registered users]
Comments
Hey,
This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest.
If you see (on our license manager) that your license key is registered on a single domain, then please disable all of the plugins and deregister that license key (through the BeTheme -> Dashboard).
After that, get into the license manager once more. If the license key is still claimed - deregister it. If it’s not, register it again on your domain (through the BeTheme -> Dashboard) and try to update your theme/plugins a couple of times (usually it pass after 2-3 attempts) - remember, all of the plugins have to be disabled.
Thanks