Theme update fails - Linux host
Hi,
On my host I've always some trouble updating the theme from inside wordpres itself. The permissions on the files should be fine since I set the owner the user used by my webserver, and in fact I'm able to upload new content, image etc, and also all other plugins and themes upgrade without any problem.
I have problems only with Betheme update.
Any idea?
Comments
Hello,
Please, turn off all of the plugins, and try to update your Betheme then.
Can you also change the language to English and send me this error message in English, please?
Thanks
Here the English error screen with all plugin disabled:
Betheme does not have any restrictions and does not block anything by itself, so it is not really Betheme related error.
You should contact your hosting provider and ask them about it because our hands are tied in that case.
Thanks
I'm my host provider, and I can install/upgrade any other themes and plugins, so it's something related to the update process of Betheme.
As I said, Betheme does not block anything, and file permission is on the server-side.
Please, check the following links how other people handled similar problems.
https://wordpress.org/support/topic/unable-to-update-wordpress-4-9-4-to-4-9-6/
https://wordpress.stackexchange.com/questions/330375/wordpress-and-plugins-cant-update-inconsistent-file-permissions-error
Thanks