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Betheme menu doesn't show up -> cannot enter license key

edited June 6 in Theme support

Dear team,

I started to create a new website with an existing old BeTheme-Theme and now I purchased the required license.

But the BeTheme-Menu doesn't show up in my dashboard, so I cannot enter my license key.

Could you please help me with this issue?

I'm using WP 5.7.2 and Betheme Version 17.3

Thanks,

Ameli

PS I also purchased 12 month of support, how can I get access to the paid support?

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