Content builder does not show wordpress editor content

pefc_ch · June 2021

Hi,

I built a reusable block with the wordpress builder to use on most of the pages of our website. Suddenly, however, it does not show it anymore. I don't know if it is a wordpress problem or muffin builder..

Can you help?

https://pefc.plesk01.tryit.ch/wordpress/fuer-waldbesitzerinnen/waldstandard/

Phil · June 2021

Hello,

Can you tell me what block you are talking about?

It does not show up on the page or in the backend?

Are you able to show me how it supposes to work and look, please?

Thanks

pefc_ch · June 2021

Hi,

sorry for my late response.

I am using a "reusable block" for betheme "call to action". It's supposed to look like this (in the french translation):

Phil · June 2021

Please share with us your PHPINFO file. It's really necessary right now.

If you do not know how to do it, please check this topic:

https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/

Thanks

pefc_ch · June 2021

Hi Phil,

Shall I post it here (no privacy concerns)?

Phil · June 2021

If you do not want to share it on the forum, please send this information privately through the contact form, which is on the right side http://themeforest.net/user/muffingroup#contact.

Notice!

Please attach a link to this forum discussion.

Thanks

pefc_ch · June 2021

phpinfo_betheme.pdf

Hi Phil,

Thanks, here you go.

Thanks for your quick support!

Dimitra

Phil · June 2021

It seems that your server settings are fine.

Please, switch to some free theme like Twenty Twenty, and check if the issue persists.

Thanks

pefc_ch · June 2021

Hi Phil,

If i switch themes, will my settings and designs stay the same?

Pablo · June 2021

Hello,

You will miss all of the elements which comes from betheme, like layout of the website, colors, headers, mufifn builder items etc.

But, it's just for a moment, to check, if the wordpress editor is issued because of betheme.

Thanks

Content builder does not show wordpress editor content

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