EcoFood Theme doesn't work

Hi!

I installed this theme but it doesn't work.

For example

1) I tried to edit an item changing some info in a column, I saved and this item disappeared;

2) If I edit a page, sometimes, when I update, this is what I see in preview (image attached);


3) There are some spam comments (but the website is not published yet);

4) Sometimes I don't see all the pages in back end.


I tried to reset, uninstall and install again the theme but it doesn't work at all.

Is the theme defective? Do I have to change the theme?


Thank you very much!

Comments

  • Hello,

    1) Please share with us your PHPINFO file. It's really necessary right now.

    If you do not know how to do it, please check this topic:

    https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/

    2) If you are creating your content with Muffin Builder, then you should use the preview from builder.

    3) What spam comments you are talking about? Can you send me a screenshot showing them, please?

    4) Please, check if the issue persists if you turn off all of your plugins. Also, you can check if this happens on other browsers.


    Thanks

  • Hello,

    thanks for your support but it wasn't BeTheme's fault. We've made a mistake!

    Sorry, thank you very much!

    Bye Bye ?

  • I am glad that you found the source of your issue.

    Is there anything else I could help you with?


    Thanks

  • 1) I was working on a page (About us) of the site. I tried to hide a wrap (3 items in it: image + column + column) but in the preview mode one of three items (the image one) was on the page yet. The only way to solve it was delete the item.

    2) When I update the page Cooperation, after some edits, this is what I see. Why? The only way for seeing what I've edited is click on an other page and then click again on the Cooperation one.

    Can you help me please?

    Thanks

  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.

    Notice!

    Please attach a link to this forum discussion.

    Thanks

Sign In or Register to comment.
This website uses cookies

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This means that cookies which are categorized as necessary, are processed based on GDPR Art. 6 (1) (f). All other cookies, meaning those from the categories preferences and marketing, are processed based on GDPR Art. 6 (1) (a) GDPR.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Please state your consent ID and date when you contact us regarding your consent.