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Muffin Builder is on the right side

lzbthmcklzbthmck
in BeBuilder

Hi Be,

I went to a client's website looking to make a small change and the Muffin Builder is on the right side. Here is a screen capture link:

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Screenshot

https://prntscr.com/15qr3x9
Captured with Lightshot

How do I fix this?

https://www.caringhandsofthedesert.com

WordPress 5.7.2 running Betheme theme.

Thanks,

Liz

Comments

  • PhilPhil

    Hello,

    Please, try to drag and drop the page options from the right sidebar to the left.

    obraz.png

    Thanks

    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • lzbthmcklzbthmck

    Hi,

    I moved the right Page Options from the right to left and it did go in the lower box. When I made a change to the page layout it wouldn't save. When I close down and restart on Safari and Chrome it won't save.

    I'm wondering if I have a license issue. On one site that wouldn't work properly it was somehow the license got messed up.

    The Page Options is still on the right side.

    Any other suggestions?

  • PhilPhil

    Some unsupported plugin or a child theme could mess it up.

    Please, turn your plugins off, switch to the parent theme, refresh your cache, and check if the issue persists.

    If this will not help, please send us WordPress dashboard access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.

    Notice!

    Please attach a link to this forum discussion.

    Thanks

    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • lzbthmcklzbthmck

    I followed you instructions above and I still need help.

    I'm going to post on your private forum

  • PhilPhil

    I used a drag and drop on the Page Options, and I was able to move the builder to the right place.

    obraz.png

    Also, you have a very old version of Betheme, 13.7, and the newest one is 23.0.4. The problem with Page Options moving to the right sidebar was fixed, so when you update the theme to the newest version, you should not occur it again.

    https://support.muffingroup.com/documentation/installation-updates/#theme-updates


    Thanks

    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
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