Muffin Builder is on the right side

lzbthmck · June 2021

Hi Be,

I went to a client's website looking to make a small change and the Muffin Builder is on the right side. Here is a screen capture link:

https://prntscr.com/15qr3x9

How do I fix this?

https://www.caringhandsofthedesert.com

WordPress 5.7.2 running Betheme theme.

Thanks,

Liz

Phil · June 2021

Hello,

Please, try to drag and drop the page options from the right sidebar to the left.

Thanks

lzbthmck · June 2021

Hi,

I moved the right Page Options from the right to left and it did go in the lower box. When I made a change to the page layout it wouldn't save. When I close down and restart on Safari and Chrome it won't save.

I'm wondering if I have a license issue. On one site that wouldn't work properly it was somehow the license got messed up.

The Page Options is still on the right side.

Any other suggestions?

Phil · June 2021

Some unsupported plugin or a child theme could mess it up.

Please, turn your plugins off, switch to the parent theme, refresh your cache, and check if the issue persists.

If this will not help, please send us WordPress dashboard access privately through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.

Notice!

Please attach a link to this forum discussion.

Thanks

lzbthmck · June 2021

I followed you instructions above and I still need help.

I'm going to post on your private forum

Phil · June 2021

I used a drag and drop on the Page Options, and I was able to move the builder to the right place.

Also, you have a very old version of Betheme, 13.7, and the newest one is 23.0.4. The problem with Page Options moving to the right sidebar was fixed, so when you update the theme to the newest version, you should not occur it again.

https://support.muffingroup.com/documentation/installation-updates/#theme-updates

Thanks

Muffin Builder is on the right side

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