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Site not responsive on mobile, Responsive on desktop in minimized window

Hello!


I've been building my site and recently it stopped acting responsively.

First, a few pertinent details:

  • I'm using the BeTheme Child Theme in conjunction with the Elementor Page Builder
  • We switched the site over Wednesday night from InMotion to WpEngine
  • The responsive problems started happening after we moved the site, our draft site has been responsive on WpEngine for the last several months while we got everything smoothed out
  • Elementor is V 3.2.5
  • Elementor Pro is V 3.3.0
  • BeTheme Header Builder is not installed (and never has been, so I don't think that's the issue)
  • To switch over the site we had to deactivate the theme on the staging URL and then re-register and reactivate the theme with the final URL using the same product key. (I don't think this is it, but I'm open to being wrong)
  • No caching plugins are installed
  • No CDN is active
  • JS and CSS should not currently be minified

The Problem

When I resize the browser window everything works like it should (see screenshot below)

However, when I view the site on mobile it looks like a smaller version of the full desktop site (screenshot below)

My Attempted Solutions

  • Installed and uninstalled each caching plugin that should be compatible w/ my theme and Elementor, testing the site after each change
  • Alter BeTheme's responsive settings
  • Alter Elementors responsive settings
  • Purged the WpEngine cache
  • Regenerated the Elementor CSS
  • Combed the BeTheme responsive menu again
  • Checked the CSS in the BeTheme theme editor for potential conflicts
  • Made sure this issue existed on older devices, Apple devices, and Android devices (It does)
  • Stress napped
  • Made coffee
  • Looked up all known conflicting plugins for Elementor and BeTheme and made sure none were installed
  • Hopped on a call with a more experienced dev, checked with another when they couldn't figure it out
  • Wash, rinse, repeat once more before reaching out here

What do you all think? What could be going wrong here? does this sound like a plugin conflict, a caching error, or a server-side issue? how would you go about fixing this problem?

I'm lost.

Thank you for any help you can send my way!

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