Broken Theme
The theme is broken. Not all the images shows.
When I try to update the pre built website it says can not not get domain name.
I need you to fix this urgently please
Thanks
The theme is broken. Not all the images shows.
When I try to update the pre built website it says can not not get domain name.
I need you to fix this urgently please
Thanks
Comments
Hello,
Do you have any plugins activated which are not coming from BeTheme -> Install Plugins?
Also, are your system status requirements passed? BeTheme -> System Status
I think, that you will have to contact your hosting provider, because it looks like there is something wrong with your server configuration.
thanks
It was working perfectly before but then suddenly stopped. The system requirements is passed
Hello,
Please share with us your PHPINFO file because I need to take a closer look at it.
If you do not know how to do it, please check this topic:
https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/
What about the plugins that Pablo asked you about? Do you have any plugins except the ones from Betheme -> Install Plugins?
If yes, please, turn off all of them, and check if the issue persists.
Thanks
Hello,
The problem occurred because i transferred the database and files from one website to another. This is because I changed my domain name. I have now deleted the website completely and started from scratch.
But when I tried to register the theme, it says its already registered. However the previous domain has been completely deleted.
Please solve this problem for me urgently
Thanks
If you are having issues with deregistering your license key, want to manage your license key, or most importantly, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest
There you will find instructions and a link to our license tool.
Thanks