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Registers for main Multisite domain when trying to register for other domain

jmgeffroyjmgeffroy
in Theme support

Hi!

I am registering BeTheme for a subsite in a multisite install. This subsite is mapped to a different domain. When registering the theme for this "subsite", the registration is linked to the "main" domain (in http://api.muffingroup.com/licenses/ ). And consequently, I cannot install any required plugin, I always have the error mentioned on https://support.muffingroup.com/faq/the-package-could-not-be-installed-the-package-contains-no-files-error/

Thanks a lot in advance!

Comments

  • jmgeffroyjmgeffroy

    PS: The main domain (where the WP network is installed) is somedomain.com, and the other is somedomain.app.

  • PhilPhil

    Hello,

    Please, deregister your license keys on all domains, and after that, ensure in the API tool if it is not still claimed.

    When you do that, register the license key on the main domain and subsite after. When you do that, try to install the plugins then.


    Thanks

    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
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