Theme is broken, can't make any changes

edited July 2021 in Theme support

For some reason even when I try to change 1 letter in the edit it just breaks the website and structurally the page is broken, but in the muffin builder it still shows all the content & sections of the page.


I have created wp-admin login for you:

***************************


Home page edit link is here:

https://wallopenergy.com/wp-admin/post.php?post=289&action=edit



Any help on this would be appreciated, as client is super angry at us

Comments

  • Hello,

    These credentials you sent are not working, please send them again, but privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.

    Notice!

    Please attach a link to this forum discussion.

    Thanks

  • Hello,

    I can see that your server settings do not fulfill the minimal requirements.

    Please, contact your hosting provider and ask them to increase the max input time to at least 180s and max input vars to at least 5000.

    Moreover, update your theme to the newest version.

    Also, please, turn off all of the plugins, switch to the parent theme, and refresh your cache.

    When you do these steps, please, let me know if the issue persists.

    Please, also tell me, did you migrate your website recently?


    Best regards

  • Yeah it was migrated from wpengine to a digitalocean VPS running cpanel, dno if that helps troubleshoot?

    Also, weirdly when I make the edits on the dev site on wpengine, and then export backup and restore it onto the cpanel live site, it makes the changes fine but I can't make them directly on the cpanel version its weird

  • Are you able to migrate your website with the Duplicator plugin, and check if the issue persists, please?

    https://support.muffingroup.com/faq/how-to-migrate-website/

    We highly recommend this tool because we used it many times, and we never had problems with it.


    Thanks

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