deregister purchase code

bistricean

I had created a staging site so I could upload and use the new betheme, our current site uses an older version. We had issues with the staging site so it was deleted and a new version was created. (both used the same url sglobestaging.wpengine.com) When I tried to register the theme I get this error message (Purchase code already used. Please deregister purchase code and remove theme folder on: sglobestaging.wpengine.com).

How can I get this fixed. Not sure what to do.

Thanks,

bistricean

Phil

Hello,

I noticed that you created a second topic where you told that you resolved your issue.

Do you still need help with that?

Best regards

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bistricean

Nope, this is now resolved.

Thanks