Problem Offer Slider Thumb - category only ALL

davideerba

Hi,

into Offer Slider Thumb i have only ALL category. On the theme version 22.0.2.1 works. Into new version don't works.

How can i fix?

Regards

Phil

Hi,

Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before you provide us the link.

It is always a good idea to also attach a screenshot showing your issue.

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davideerba

Hi Phil,

my page is https://www.staging3.arbomoda.com/servizi/

Regards

Phil

Please, turn off all of the plugins, refresh your cache, and check if the issue persists.

Moreover, if you are using a child theme, switch to parent, and recheck it.

Thanks

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davideerba

I disabled all plugin but the problem doesn't fix.

I switch to parent.

Phil

Switching to the parent theme did not help as well?

If yes, please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.

Notice!

Please attach a link to this forum discussion.

Thanks

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Phil

I have created a new page on your website (Muffin Test), and I can see all your categories, and select through them.

Is this what you are referring to?

Thanks

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davideerba

Once entered you see the duplicate posts for each category. If you activate the Polylang plugin, the visualization does not work

Phil

1) I can see that the offers in the Offer tab are doubled. After I removed one of them, they work fine.

You should just remove the doubled offers.

2) Sorry, but we did not test Polylang plugin with the theme. Our policy states that we do not support third-party plugins or custom code, so we cannot help you, unfortunately.

Also, we cannot recommend any plugins other than the ones we support. You can find the list on this page, in the sidebar:

https://themeforest.net/item/betheme-responsive-multipurpose-wordpress-theme/7758048

Only what I can recommend you is to check if these offers do not have missing translations.

Thanks

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