Kein Update Möglich
Hallo liebe Community,
beim Versuch den Revolution Slider upzudaten oder neu zu installieren kommt folgende Fehlermeldung:
"Das Paket konnte nicht installiert werden. Dieses Plugin enthält keinerlei Dateien."
Gleiche Meldung kommt ebenfalls, wenn ich versuche das Betheme zu updaten.
Über eine hilfreiche Rückmeldung würde ich mich sehr freuen!
Beste Grüße
Comments
Hello,
Sorry, but we provide this forum in English only, and I do not understand.
Please, rewrite your language in English.
Thanks
Hello Phil!
Thanks for this information. So I am gonna explain it to you in english.
Of nothing my revolution slider wasnt displayed anymore correctly on my website (but this problem was just in the mobil version). Thats why I wanted to update it. Unfortunatly I could not update my revolution slider plug in and he gave me the error message like: "The plugin could not be successfuly installed. there is no data behind it"
First I tried to update, thereafter I deleted it and wanted to install again. But I cant install anymore.
What can I do?
This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest.
If you see (on our license manager) that your license key is registered on a single domain, then please disable all of the plugins and deregister that license key (through the BeTheme -> Dashboard).
After that, get into the license manager once more. If the license key is still claimed - deregister it. If it’s not, register it again on your domain (through the BeTheme -> Dashboard) and try to update your theme/plugins a couple of times (usually it pass after 2-3 attempts) - remember, all of the plugins have to be disabled.
Thanks