In that case, you should contact Envato because they manage the license keys. But I am afraid that will not be possible because the license is already assigned to your account just like the support.
Ok we can buy a new license key and support on behalf of our client though?
Additionally:
We're having an issue with the folio. The link on the first folio post "Connected Histories:..." goes to the the second folio post, we're not sure what's going on here, seemed to be working fine previously? Any pointers?
Comments
Hello,
In that case, you should contact Envato because they manage the license keys. But I am afraid that will not be possible because the license is already assigned to your account just like the support.
Best regards
Ok we can buy a new license key and support on behalf of our client though?
Additionally:
We're having an issue with the folio. The link on the first folio post "Connected Histories:..." goes to the the second folio post, we're not sure what's going on here, seemed to be working fine previously? Any pointers?
Thanks again.
Paul
1) Yes you can buy a new license, but I suggest doing it for an account created for your client.
2) I have tested it, and the link "Connected Histories:..." leads to the correct portfolio with the same name.
Are there any steps to reproduce to have this issue?
Thanks