Handing over website to client

Hi

We're handing over a website to a client.

  1. Is it possible to transfer the licence to them ?
  2. Can we set them up with their own Betheme support account ?

Thank you

?

Comments

  • Hello,

    In that case, you should contact Envato because they manage the license keys. But I am afraid that will not be possible because the license is already assigned to your account just like the support.


    Best regards

  • Ok we can buy a new license key and support on behalf of our client though?

    Additionally:

    We're having an issue with the folio. The link on the first folio post "Connected Histories:..." goes to the the second folio post, we're not sure what's going on here, seemed to be working fine previously? Any pointers?



    Thanks again.

    Paul

  • 1) Yes you can buy a new license, but I suggest doing it for an account created for your client.

    2) I have tested it, and the link "Connected Histories:..." leads to the correct portfolio with the same name.

    Are there any steps to reproduce to have this issue?


    Thanks

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