Full page not loading
Hi There
After upgrading the theme to Version: 24.0.3.1, one of our faves lost half of its content. When we tried to add the missing content, only some of the page content is being displayed on the live site:
https://mediguide.com/uy/cardiomovil/our-team/
Please can you assist with why not all the content is being displayed on the live page.
Thanking you in advance.
Comments
Hello,
Please, send us a link to your PHPINFO file.
If you do not know how to do that, check the following link:
https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/
Thanks
Hi Phil
Below is the link:
https://mediguide.com/phpinfo.php
Thank you
As you can see on the screenshot below, you have a low max input vars value:
The minimum recommended is 5000. Please, contact your hosting provider, and ask to increase it to at least a minimum.
After that, your issue will be gone.
Thanks
Hi Phil
We have changed the max_input_vars to 5000, however the content is still not loading.
Please advise.
Thanking you in advance.
Please, check if you see this image in your backend. If it is there, update your page, and check if it appears. If you cannot see it, add it, and update the page.
If this will not work, please, turn off all of the plugins, refresh your cache, and recheck it.
Thanks
Hi Phil
All working, thank you
I'm having this same issue even though we have max_input_vars set to 5000
Hello @nightlygroup ,
Please share with us your PHPINFO file because system status might be fooled by Local Value.
If you do not know how to do it, please check this topic:
https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/
Also, please, turn off all of the plugins, refresh your cache, and check if the problem persists.
Moreover, if you use a child theme, switch to parent, and recheck it.
Thanks