Still can't update even when I bought extended Support

I bought extended Support until 24 Feb 2022 and I can't update the BeTheme. It show support expired at 2019-01-26??

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Purchase Confirmation:

Date: 20 Aug 2021

Invoice No: IVIP44594629

Order No: 151100467

Item ID: 7758048

Betheme | Responsive Multipurpose WordPress Theme - 6 months extended support

$29.38

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