Sites crashes after page update
We have been experiencing site crashes after any page update we perform.
We talked to our hosting and have received the following feedback:
slow processes detected, which are related to the builder section:
; mysqli_query() /var/web/site/public_html/wp-includes/wp-db.php:2056; _do_query() /var/web/site/public_html/wp-includes/wp-db.php:1945; query() /var/web/site/public_html/wp-includes/wp-db.php:2657; get_col() /var/web/site/public_html/wp-content/themes/betheme/functions/theme-functions.php:1335; mfn_get_attachment_id_url() /var/web/site/public_html/wp-content/themes/betheme/functions/theme-functions.php:1362; mfn_get_attachment_data() /var/web/site/public_html/wp-content/themes/betheme/functions/theme-shortcodes.php:3234; sc_image() /var/web/site/public_html/wp-content/themes/betheme/functions/builder/class-mfn-builder-items.php:402; item_image() /var/web/site/public_html/wp-content/themes/betheme/functions/builder/class-mfn-builder-front.php:578; show() /var/web/site/public_html/wp-content/themes/betheme/page.php:26
This code may help the theme support team to identify what can be addressedIt seems to affect the database connection and the process of updating content in the site.
website: https://total-waterpolo.com/
Please advise how to get this resolved.
Thanks,
Tomo
Comments
Additional info from the hosting:
php_slow shows: wp-content/themes/betheme/includes/include-logo.php
Hello,
Can you send us whole error message that appears?
It will be really helpful for us.
Thanks
SOrry, this is all I received from the hosting provider.
Can you ask him about whole error log?
We cannot recognize the source problem right now, because this shortened version of error message does not include what exactly is making that.
Thanks