How to deregister a theme?
Our site on WP Engine received a new domain name and the theme is not registered with the new name. It won't allow updates to be installed either. I received a message stating to deregister the theme name but don't see instructions on how to do that. It also said to remove the theme folder from the previous domain name (xxxxxx.wpengine.com) but I can no longer log in using that URL.
Please advise!
Thanks.
Shari
Comments
Hello!
If you are having issues with deregistering your license key, want to manage your license key, or most importantly, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest
There you will find instructions and a link to our license tool.
Thanks