How to deregister a theme?

Our site on WP Engine received a new domain name and the theme is not registered with the new name. It won't allow updates to be installed either. I received a message stating to deregister the theme name but don't see instructions on how to do that. It also said to remove the theme folder from the previous domain name (xxxxxx.wpengine.com) but I can no longer log in using that URL.

Please advise!

Thanks.

Shari

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