Unable to install pre-built website
Hi there,
I am unable to install pre-built website template on my site. I tried installing the first template (please refer to the screenshot), but I get the following error, "There has been a critical error on this website. Please check your site admin email inbox for instructions."
Please need some help.
Comments
Hello,
Please, turn off all of the plugins except the ones required for the demo you want to install and check if this error still appears.
If this will not help, please share with us your PHPINFO file.
If you do not know how to do it, please check this topic:
https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/
Thanks
Hi, this did not work, even after disabling all the plugins, except the ones shown in the above image.
Here is the page you asked for: https://www.amitechmasr.com/info.php
Please help. This is really urgent.
Sorry, but you wrote beyond my working time, and I was not able to answer you.
I can see that you have a low max input time and max input vars value set on your server.
Please contact your hosting provider, and ask to increase these values:
If after this, the problem persists please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
Thanks
That is resolved. But two things:
1) What is the logo size? I uploaded a logo, but it looks very small on the site. The logo I uploaded is 834 by 1287 pixels.
2) LayerSlider WP says I need to update the plugin but says the automatic update isn't available and that I need to purchase a license. I thought the theme comes along with it?
1) Please go to Betheme -> Theme options -> Global -> Logo, and try to increase the logo with the Height value.
2) The bundled plugins need to be updated through Betheme -> Install Plugins.
Thanks
I used my license key: bd73b68e-0c53-***
But it shows the license key appears to be invalid. How do we fix this?
Purchase codes (license keys) are not included for plugins that are bundled into the theme. It’s because of the Themeforest license & agreements. This applies to all themes, of course. However, there is no need to use this code because the plugins are fully functional without it.
Something like the “Free” version of a plugin does not exist. All bundled plugins are included with extended licenses, and users can use these plugins within the theme without needing to purchase them separately. This is standard and according to ThemeForest rules.
More information about the bundled plugins, you will find in the link below:
https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins
Thanks!