Same theme font as the rest of the website
Hi, I hope you are well. I have found that some parts of the website don't follow the same font and colour as the theme font. Please look at the attached picture to see what I mean. The bottom font should be the same as the top one (green) and also font size. it seems that when I use built in builder templates it doesn't follow the same font options as the theme.
Comments
Hi,
Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before you provide us the link.
Thanks
https://mybiogenie.co.uk/product/hair-skin-nails-beauty-gummies-60pcs/
Can you tell me how did you create these tabs, please?
Did you make them through shortcode in Classic builder or with the Muffin Builder?
Cheers
Muffin builder
Many parts of the website such as testimonials don't follow theme's fonts and colours, https://mybiogenie.co.uk/testimonials/
Also another note, is that some testimonials show the title and some don't show. Not sure why?
Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
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I have sent you a private message to access the dashboard privately.
The problem is one of the unsupported plugins you are using. I have deactivated them, and the issue disappear.
As you can see, the colors and fonts suit what you set in theme options.
Sorry, but we did not test these plugins with our theme. Our policy states that we do not support third-party plugins or custom code, so, unfortunately, we cannot help you.
Also, we cannot recommend any plugins other than the ones we support. You can find the list on this page, in the sidebar:
https://themeforest.net/item/betheme-responsive-multipurpose-wordpress-theme/7758048
Thanks
Hi, could you please tell me which plugin you deactivated, also the wish button has disappeared. www.mybiogenie.co.uk
Also the issue about the testimonials not showing some authors and some other do
I deactivated all except the supported ones. You can also check them in Betheme -> Install plugins. You also do not have to deactivate the plugins where WooCommerce is an official author and YOAST.
Can you also tell me what "wish button" are you talking about, please?
Sorry I did not answer you that. Some testimonials display authors because you fulfill the author field. Look at the following examples:
Thanks
I will try and figure out which plugin changes the font, Thank you for letting me know about the auto for testimonials