Add to cart button not activating

gillpaul5

Hi,

I'm having an issue with the Add to Cart button, on all products is not activating on products that have variations when it's chosen the button does not activate. I changed the theme to a default one and works fine.

https://www.cheapestfancydress.co.uk/product/disney-s-snow-white-platinum-children-s-fancy-dress-costume/

I have updated the theme, WordPress and WooCommerce, deactivated all the plugins the only option that works is to change the theme.

Regards,

Jason

Phil

Hey,

Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

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Thanks

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Phil

I can see that you are using some WooCommerce extra addons, which can get in conflict with our Custom Variations Swatches option.

Please, go to Betheme -> Theme options -> Blog, Portfolio & Shop -> Shop, disable it, and check if the problem persists.

Thanks

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gillpaul5

That fixed the problem, thank you for your help!