Product options that do not work

keole

Hello,

We have updated the theme and wocommerce however we have detected that it is impossible to add products to the cart regardless of the option chosen. This is an error that we notice on other sites. Have you already had feedback on this topic? Our client is unable to sell her products which is quite urgent ...

thank you

Here the website :

https://www.manon-medium.com/product/equilibre-energetique/

____________

Kelly from keole.net

Phil

Hello,

Do you use any external plugins for WooCommerce?

If yes, then they might get in conflict with the Custom Variation Swatches option. Please, turn it off in Betheme -> Theme options -> Blog, Portfolio & Shop -> Shop, and check if the problem persists.

Thanks

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keole

Hi,

It is working, thank you very much !

It is possible to know what the conflict was ?

Thank you

____________

Kelly from keole.net

Phil

Some additional plugins interfere with variations just like our option and make conflict.

So if you want to use such plugins, then this option should be disabled.

Thanks

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