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Premium plugins are not found

robinhagerrobinhager
in General info & installation

Dear Muffingroup,

Today i wanted to install a new version of the betheme. However it gave me the following error.

Can you fix this so it can install the plugins?

Best regards,

Robin

error theme betheme.jpg


Comments

  • PhilPhil

    Hey,

    This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest.

    If you see (on our license manager) that your license key is registered on a single domain, then please disable all of the plugins and deregister that license key (through the BeTheme -> Dashboard).

    After that, get into the license manager once more. If the license key is still claimed - deregister it. If it’s not, register it again on your domain (through the BeTheme -> Dashboard) and try to update your theme/plugins a couple of times (usually it pass after 2-3 attempts) - remember, all of the plugins have to be disabled.

    Thanks

    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
  • robinhagerrobinhager
    edited October 2021

    Hi Phil,

    Thanks, it worked after uninstalling all plugins and deactivate the license like you said.

    Best regards,

    Robin

  • PhilPhil

    Did you try to follow the steps from my previous message?

    In most, if not in all cases, the tips I have mentioned before works and resolve the problem.

    I do not think that would be something wrong with the URL.


    Thanks

    Learn more: Video Tutorials | How To | FAQ Vote on what comes next
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