I can't update to BeTheme 25.1.3

bschilbach

Hello,

I'm trying to Update my Theme to the newest version. But since 3 weeks it says I can't because the data packet has no data. So it wont work.

I have Wordpress version: 5.8.1

My BeTheme Version now is: 25.0.4

Website: https://www.ttv-1979-tirpersdorf.de

Phil

Hey,

This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest.

If you see (on our license manager) that your license key is registered on a single domain, then please disable all of the plugins and deregister that license key (through the BeTheme -> Dashboard).

After that, get into the license manager once more. If the license key is still claimed - deregister it. If it’s not, register it again on your domain (through the BeTheme -> Dashboard) and try to update your theme/plugins a couple of times (usually it pass after 2-3 attempts) - remember, all of the plugins have to be disabled.

Thanks

Learn more: Video Tutorials | How To | FAQ Vote on what comes next

bschilbach

If I disable all plugins and deregister it, will that effect my live website? So it's still like before?

Phil

If you did not change anything in the database, then it will not affect your website.

When you disable, for example, Revolution Slider, then it will disappear on your website, but it will be back when you activate it again.

If you are still unsure, you can do a backup of your website with the Duplicator plugin for safety.

Thanks

Learn more: Video Tutorials | How To | FAQ Vote on what comes next

bschilbach

Thank you very much. It worked and I can update now.

Thanks