PLEASE HELP WITH NEW INSTALLATION
I just purchased another license for betheme and did the "one-click" install for Media 2 theme.
However, it is not working.
I would appreciate if someone can please set this up since I specifically purchased this theme because it is supposed to be a one-click install.
Comments
Please show me how to submit the license purchase number, credentials for you to log in and the website information.
Hello,
Can you describe in more detail what is happening when you try to install Media 2 pre-built website?
Is there any error message? If yes, please, send a screenshot showing it.
If you want to send your website credentials privately, please, use the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact.
Notice!
Please attach a link to this forum discussion.
Thanks
I have no idea why it's not working, sorry. Just submitted the information in a message as per your instructions. My themeforest email is [email protected] FYI. Thank you!
Sorry, but we didn't get any message from you yet.
Please check your mail inbox for our response. Look also inside the spam folder.
If you don't have any message from us, please send your login credentials again.
Be sure that you sent all of the required information mentioned in the previous message.
Thanks
I already provided everything in the message. Please provide an update.
This is really not an efficient means of support. There should be a way to post it in a private post or message here. Really disappointed right now.
I just sent another message, please respond as quickly as you can, thank you!
I just received your login credentials.
Can you tell me what the problem is?
I could only notice that the Revolution Slider is missing, so I re-imported it, and set it on your home page.
Thanks
Thank you for the fast reply, I appreciate it! Have you tried visiting the homepage?
You installed your WordPress in the wrong directory. We do not handle WP installation and configuration, so I can only recommend you check the following link:
https://themeisle.com/blog/how-to-install-wordpress/
Or you can also contact your web developer to help you handle it.
Thanks