Error 403 when I try to "Save Changes" in the "Theme Options"

otrarroba

Hello

I get a 403 error when I try to "Save Changes" in the "Theme Options", and I cannot modify the options or settings of the theme.

I only get this error on this site.

I have tried changing all file permissions to "644" and folder to "755", but it keeps crashing.

I have also regenerated the ".htaccess" file, but it keeps crashing.

What I can do?

Thank you very much for your time.

Phil

Hello,

Please, turn off all of the plugins, refresh your cache, and check if the problem persists.

Moreover, if you are using a child theme, switch to parent, and recheck it.

Also, check if your theme is up-to-date (the newest version is 25.1.4).

Thanks

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otrarroba

Hello,
I have tried to delete all the plugins and try to modify the theme, but I keep getting the same error.

I am not using child themes.

The version I have installed is the latest, 25.1.4

Phil

Please send us WordPress dashboard access and FTP privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

Notice!

Please attach a link to this forum discussion.

Thanks

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Phil

Sorry, but I was not able to log in to your WP dashboard and the following error appeared:

Can you check it out, please?

Thanks

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