When I try to install a theme it does not progress and does not give a positive or error response.
Hello,
1) Please share with us your PHPINFO file. It's really necessary right now.
If you do not know how to do it, please check this topic:
https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/
2) Moreover, please, try to import the pre-built website in parts:
Reset the database only the first time, and choose Selected data only.
When the content import finishes successfully, choose demo again, skip resetting the database, import Theme options, and Revolution Slider.
Thanks
Hello, phpinfo
It seems that your server setting is fine.
Did you try importing the demo in parts?
If it did not succeed, please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
I just sent you my information, I hope you can help me please.
Sorry, I forgot to ask.
Can you tell me which pre-built website you are trying to import so that I can test importing it, please?
I just entered my domain and I see that you have already installed it, can you tell me how you did it, what was I doing wrong?
I did not install anything.
I just changed the homepage from Your latest post to A static page: Home.
Best regards
Comments
Hello,
1) Please share with us your PHPINFO file. It's really necessary right now.
If you do not know how to do it, please check this topic:
https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/
2) Moreover, please, try to import the pre-built website in parts:
Reset the database only the first time, and choose Selected data only.
When the content import finishes successfully, choose demo again, skip resetting the database, import Theme options, and Revolution Slider.
Thanks
Hello, phpinfo
It seems that your server setting is fine.
Did you try importing the demo in parts?
If it did not succeed, please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason.
Notice!
Please attach a link to this forum discussion.
Thanks
I just sent you my information, I hope you can help me please.
Sorry, I forgot to ask.
Can you tell me which pre-built website you are trying to import so that I can test importing it, please?
Thanks
I just entered my domain and I see that you have already installed it, can you tell me how you did it, what was I doing wrong?
I did not install anything.
I just changed the homepage from Your latest post to A static page: Home.
Best regards