Receiving Purchase Code Already Used Error Code within WordPress

Hello,

My company had someone build a website and we are running into an issue where we can't register our theme due to the error code "Purchase code already used. Please deregister purchase code and remove theme folder on: imaginart.us"

The website is complete and live and Wordpress is functioning normally but we just need to register the theme.

Could someone please advise on the next steps to solve this issue so that we can register the theme?


Thank you for the help!



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