The portfolio element cannot be saved or updated. The same thing happens when creating new portfolio items and editing existing ones. Texts and title can be changed, but objects such as pictures are not. Everything works fine on other pages.
Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
I have entered your dashboard, created a new single portfolio project (Muffin Test), added content to it, modified content, and all these actions worked without any problem.
In portfolio is created an element named "Muffin Test 2" when i try to change the background of first section to different one, the background is not updating.
Unfortunately I'm back again with the same problem. After supplementing the portfolio item with content, at some point it stopped updating the content again. Although I created it as a new portfolio item without duplicating what was built in.
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Hello,
Please, turn off all of the plugins, refresh your cache, and check if the problem persists.
Moreover, if you use a child theme, switch to parent, and recheck it.
Also, please, check if you do not have Portfolio disabled under Betheme -> Theme options -> Global -> Advanced.
Thanks
After following the suggested solutions, the problem persisted.
Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.
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Please attach a link to this forum discussion.
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Are there any steps to reproduce this issue?
I have entered your dashboard, created a new single portfolio project (Muffin Test), added content to it, modified content, and all these actions worked without any problem.
Thanks
In portfolio is created an element named "Muffin Test 2" when i try to change the background of first section to different one, the background is not updating.
Ok, I was able to reproduce it.
Can you contact the hosting provider and ask to look at the server logs, please?
They should look to find what is blocking the page update.
Thanks
There is such an error in the logs:
[31-Dec-2021 14:24:15 UTC] PHP Warning: Trying to access array offset on value of type bool in /usr/home/dzagu/domains/bloorstudio.pl/public_html/wp-content/themes/betheme/includes/content-portfolio.php on line 206
[31-Dec-2021 15:09:22 UTC] PHP Warning: Trying to access array offset on value of type bool in /usr/home/dzagu/domains/bloorstudio.pl/public_html/wp-content/themes/betheme/includes/content-portfolio.php on line 206
[31-Dec-2021 15:09:40 UTC] PHP Warning: Trying to access array offset on value of type bool in /usr/home/dzagu/domains/bloorstudio.pl/public_html/wp-content/themes/betheme/includes/content-portfolio.php on line 206
I can see that you do not have the newest version of Betheme.
Can you update it, and check if the problem persists?
Thanks
Unfortunately, the problem persists after the update.
Now, when I changed the section background, it went without any problems.
Please, check the Muffin Test page.
Moreover, see if the problem appears on other browsers.
Thanks
Thanks for your help, I had to create new portfolio items and copy section by section to make it work. That's enough for me at the moment.
So everything is fine now?
Is there anything else I can help you with?
Best regards
Unfortunately I'm back again with the same problem. After supplementing the portfolio item with content, at some point it stopped updating the content again. Although I created it as a new portfolio item without duplicating what was built in.
I have fixed the part mentioned in the Warning message, but it still did not help.
Please, contact the hosting provider again, and ask to see what resources are blocked by the server, and to resolve this problem.
Especially check if ModSecurity does blocks anything incorrectly.
Thanks
Thank you very much, the hosting provider complied with the recommendations and at that moment everything started working.
That is great. ?
If you have any questions or problems, feel free to ask.
Thanks