How to update the existing Homepage

Is it possible to convert my homepage created with BeTheme Version 20.8.2 to your new version without having to rebuild the site?

I just bought a license for the current version.

I bought the new license because, I urgently need to update the PHP version to the current version 7.4 or, even better, to 8.0.

You can find my homepage under the domain

Kind regards,

Oliver von Guerard


  • Hello,

    Updating the theme will not break or change your home page unless you modify your database or use some third-party plugins.

    Before the update, I suggest creating a backup with the Duplicator plugin.

    If you notice any issues after the update, please, let me know.


  • edited January 2022

    Thank you for your prompt reply.

    How do I update the existing BeTheme installation? When I press the button in WordPress, the folowing error message apears: "An error occurred while updating: The package could not be installed. The package does not contain any data." (See attachement)

    Many greetings,

    Oliver von Guerard

  • This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys:

    If you see (on our license manager) that your license key is registered on a single domain, then please disable all of the plugins and deregister that license key (through the BeTheme -> Dashboard).

    After that, get into the license manager once more. If the license key is still claimed - deregister it. If it’s not, register it again on your domain (through the BeTheme -> Dashboard) and try to update your theme/plugins a couple of times (usually it pass after 2-3 attempts) - remember, all of the plugins have to be disabled.


  • edited January 2022

    A Deregistration is not possible. The old Purchase Code (see atached invoice) doesn't work . Thr following Error appers:

    "The purchase code has not been used to register Betheme or the username does not match the purchase code"

    The old license key was only used on one domain ( This Domain I want to update.

    In the Licence Manager the following Error appears - why and what can I do?

    "Referer domain is different than registered domain. Please contact us using contact form on our Themeforest profile page:

    Neither the old nor the new code works

    I Use the Purchase code and the Username (Moonlightsailor) from the Mails I got after I payed.

    Thr URL, where I tryed to manage the Licences is.

  • Please send this information privately thru the contact form, which is on the right side at and we will check what might be the reason.


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