How to update the existing Homepage
Is it possible to convert my homepage created with BeTheme Version 20.8.2 to your new version without having to rebuild the site?
I just bought a license for the current version.
I bought the new license because, I urgently need to update the PHP version to the current version 7.4 or, even better, to 8.0.
You can find my homepage under the domain https://unterwasser-fotoshooting.eu/
Oliver von Guerard
Updating the theme will not break or change your home page unless you modify your database or use some third-party plugins.
Before the update, I suggest creating a backup with the Duplicator plugin.
If you notice any issues after the update, please, let me know.
Thank you for your prompt reply.
How do I update the existing BeTheme installation? When I press the button in WordPress, the folowing error message apears: "An error occurred while updating: The package could not be installed. The package does not contain any data." (See attachement)
Oliver von Guerard
This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest.
If you see (on our license manager) that your license key is registered on a single domain, then please disable all of the plugins and deregister that license key (through the BeTheme -> Dashboard).
After that, get into the license manager once more. If the license key is still claimed - deregister it. If it’s not, register it again on your domain (through the BeTheme -> Dashboard) and try to update your theme/plugins a couple of times (usually it pass after 2-3 attempts) - remember, all of the plugins have to be disabled.
A Deregistration is not possible. The old Purchase Code (see atached invoice) doesn't work . Thr following Error appers:
"The purchase code has not been used to register Betheme or the username does not match the purchase code"
The old license key was only used on one domain (unterwasser-fotoshooting.eu). This Domain I want to update.
In the Licence Manager the following Error appears - why and what can I do?
"Referer domain is different than registered domain. Please contact us using contact form on our Themeforest profile page:
Neither the old nor the new code works
I Use the Purchase code and the Username (Moonlightsailor) from the Mails I got after I payed.
Thr URL, where I tryed to manage the Licences is. https://api.muffingroup.com/licenses/
Please send this information privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.