Slides, Offer & Portfolio Images Not Display

rbrowo

Hi,

I use slides with recommended image size but not display. This problem also occurs in offer and portfolio. How to solve it? Here's https://www.pingfans.id/. Thank you

Phil

Hello,

Please, turn off all of the plugins, refresh your cache, and check if the problem persists.

Moreover, if you use a child theme, switch to parent, and recheck it.

Thanks

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rbrowo

Hi,

I have tried but the problem is still the same. What next?

Thank you

Phil

Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason.

Notice!

Please attach a link to this forum discussion.

Thanks

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rbrowo

Hi,

OK, thank you

Phil

I will need access to your FTP as well.

Please, send it through http://themeforest.net/user/muffingroup#contact.

Remember to attach a link to this forum discussion.

Thanks

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rbrowo

Hi,

OK, I will send. Thanks!

Phil

Sorry, but the FTP credentials you have sent are not working. Can you check them and send the correct ones, please?

Thanks

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rbrowo

Hi,

OK, I will reply by email.

Thanks

Phil

Please, switch to some default theme like Twenty Twenty, go to General -> Settings, change the WP URL and Site Address from http to https, and check if the problem persists.

Thanks

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rbrowo

Hi,

It didn't work. Please help. Thanks!

Phil

I cannot access your WP dashboard.

Please, check if you have your SSL certificate set correctly on your website.

https://www.greengeeks.com/tutorials/how-to-install-a-ssl-certificate-on-your-wordpress-site/

Thanks

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rbrowo

Hi,

OK, it works! I change the .htaccess file. Thank you